Comprehensive Healthcare
The Right Results
Your Network is in Good Hands
Our goal is to leverage the investments that you have already made and make sure your technology is working flawlessly.
With fewer production issues to impact clinical workflow, IT staff and clinicians are more productive with increased uptime and reliability of their network. CIOs can now make decisions about growth and investments with confidence, based on sound planning, design and rigorous testing prior to deployment. And perhaps most importantly, patient satisfaction will increase as services and information are more readily available on-demand.
The Right Results
Your Network is in Good Hands
Our services have been created to ease the burden on network and security teams so enterprises can stay focused on their core business.
Collectively we have decades of healthcare technology experience and have worked for product manufacturers, integrators, and healthcare delivery organizations big and small. We have implemented thousands of networks that have supported hundreds of thousands of devices. All of this with the most advanced levels of security available.
End-User
Experience
As an 3rd party partner, we’re not relegated to a political silo in your organization. This allows us to stay focused on advocating for the end-user experience regardless of where a particular issue resides (network, endpoint, security policy, application, training, etc.). We have many years of successfully coordinating problem resolution across multiple IT, HTM, & clinical teams until resolution is attained.
IT Ticket Resolution
While we do provide managed services to perform IT ticket resolution, tickets are never a focus—they are a beacon to the end user experience. We couple data from IT tickets with physical, regular on-site rounding with end users. IT rounding ensures solutions are adopted properly and meet end user satisfaction expectations.
Technology Management Services
Total Solution Management
Solution Support
Change Control Management
Change Control Policy
Change Control Process Development
Change Control Implementation
Change Control Training
24/7/365 Support
Staffing & Talent
